Cell:  1.240.498.8617
Skype: dlc_usa

David L. Craig

10017 Battleridge Place
Gaithersburg, Maryland


  • Information technologist—over thirty years of solid accomplishment
  • Not a shallow generalist, but a multiple specialist—what Gartner calls a versatilist
  • Customer-oriented—keeps the big picture in mind—knows much more than merely IT
  • Delivers excellence; e.g.,
    • NASA Goddard Space Flight Center:

Certificate of appreciation citing exceptional service

    • Group 1 Software:

Wall plaque citing special recognition

    • AGS Information Services:

Consultant of the Month (thrice)

    • Keane:

Core Competencies Award for Customer Satisfaction

  • Hands-on computer administration, security, development, support, and QA
  • Knows:
    • Mainframes:

z/VM, z/OS, z/VSE, zLinux

    • UNIX servers / workstations

AIX, HP/UX, SunOS, Solaris, GNU/Linux, others

    • x86 PCs

DOS, Windows, OS/2, WNT, XP, GNU/Linux, SCO

    • Data communications networks


  • Creative, flexible, energetic, razor-sharp, self-motivated, and ethical

Relevant Experience (Skills Overview)

System / Network Administration

  • Mainframes to PCs (z/OS, z/VSE, z/VM, UNIX, GNU/Linux, Microsoft, Cisco)
  • Networks (TCP/IP, SNA, X.25, BISYNC, ASYNC)
  • Determined causes of operating / performance / security issues and what to do about them, including around three dozen severity 1 events that cost clients 5–6 figures per minute and altogether required about two hours to resolve
  • Interfaced with hardware and software vendor technicians—installed and maintained equipment, machines, wiring, operating systems, and programs

Software Development

  • Applications programs, device drivers, system level (kernel) routines, commercial program products (including privileged / authorized code)
  • Assembler, MASM, REXX, C, COBOL, shell scripts, VSAM, VTAM, TCP/IP, more
  • Mainframes to PCs (z/OS, z/VSE, z/VM, zLinux, MS-DOS, Windows, OS/2, WNT)
  • Created external and internal designs by analyzing needs and requirements
  • Packaged (aka build and integration) program products using tools including SMP/E, tar / gzip, and InstallShield 3 and 5

Quality Assurance

  • Conducted tests and participated in all roles of formal inspections of products, services, and processes in conformance to IBM Systems Institute guidelines
  • Improved throughput or corrected inadequacies by identifying pertinent metrics of system / program performance, then performing analysis / reconfiguration iterations
  • Streamlined testing processes by developing automata to drive test case execution and evaluation

Support / Consulting / Teaching

  • Effectively conveyed information and fostered cooperation conversing with and actively listening to clients, customers, peers, subordinates, and superiors
  • Successfully transferred knowledge via product documentation, presentations, tutorials, formal classes, seminars, and large scale RFP issues and responses
  • Skilled in BookMaster, nroff, Word Perfect, Office, Project Workbench, more
  • Maintained awareness of trends and emerging technologies in the IT industry to stay current and to grasp their implications for client businesses; e.g., began advocating GNU/Linux for personal and client benefit in 1993

Professional Experience (clients of employers are bulleted)

Panzer Solutions LLC (2011):

Mainframe Consultant:

  • New York Life Insurance (2011)
  • Senior Systems Programmer (MVS/OE, SSH)

IBM GTS (2010-2011)

CLAS Level 2 Support (z/VM, z/OS, REXX)

Realistic Computing, Inc. (2006-2009):

Member of the Technical Staff:

  • City of Baltimore—MOIT (2006-2009)
  • IBM Systems Programmer (z/VM, z/VSE, CICS)

America Online (2000-2001)

Senior Systems Analyst (HP/UX, C, Perl)

Keane/AGS Information Services (1990-2000):

Senior Consultant:

  • Verizon (1999)
  • Mainframe Developer (MVS, COBOL, IMS, DB2)
  • Group 1 Software (1993-1999)
  • Platform Specialist/UNIX Administrator
  • IBM FSD (1992-1993)
  • SSA OCD Developer (OS/2 device driver)
  • National Geographic Society (1992)
  • Networking Architecture Consultant
  • IBM FSD / AT&T (1992)
  • Member of the SBIS RFP Response Team
  • NASDAQ Stock Market (1991-1992)
  • Network RFI/RFP Support Specialist
  • National Security Agency (1991)
  • X Windows Developer (HP 9000 HP/UX, C)
  • IBM ASD (1990-1991)
  • Build and Integration Specialist (MVS)

ARINC Research (1989-1990)

Principal Analyst (UNIX, C, TCP/IP)

Computer Associates, International (1988-1989)

Senior Product Engineer (CA-FastDASD)

Network Solutions (1984-1988)

Lead Software Engineer (DDN/MVS)

Computer Sciences Corp. (1983-1984):

Computer Scientist:

  • NASA Goddard Space Flight Center (1983-1984)
  • Senior Systems Programmer (VM, Networking)

COMNET (1982-1983)

Senior Systems Programmer/Developer (ALPHA)

Johnson Systems (1980-1982)

Software Developer (JARS, ALARM, APEX)

Fairchild Industries (1979-1980)

Senior Systems Programmer (VM, VS1, MVT)

General Electric Information Services (1978-1979)

Systems Analyst (MVS Maintenance Specialist)

COMNET (1977-1978)

Systems Programmer/Developer (MVT, ALPHA)

Binary Associates (1977)


  • Sun Life Insurance (1977)
  • Administrator/Developer (HP 3000 MPE/II, SPL)

Planning Research Corp. (1975-1977):

Member of the Technical Staff:

  • NASA Goddard Space Flight Center (1976-1977)
  • Systems Programmer (MVT/HASP/TSO, ALC)
  • PRC Computer Center (1976)
  • Technical Support (MVT/TSO, ALC, COBOL)
  • Marriott (1975-1976)
  • Senior Programmer (MVT/HASP/TSO, ALC)

Computer Data Systems, Inc. (1974-1975):

Member of the Technical Staff:

  • National Credit Union Administration (1974-1975)
  • Programmer (MVT/HASP, COBOL, ALC)
  • U.S. Census Bureau (1974)
  • Programmer (DOS/VSE/POWER, ALC)

PRC Computer Center (1972-1974)

Operator/Shift Supervisor (MVT/HASP/RJE/TSO)

Technical Education

Computer Learning Center

Technical Diploma with Honors (4.0)

Mainframe Programming

Montgomery College

"Introduction To Microprocessors” (4.0)

Electrical Engineering

Learning Tree

"Perl Workshop” (tested for credit)

Computer Programming

Non-credit Vendor Classes (IBM, Amdahl, HP, Learning Tree, CACI, AFCEA)

  • UNIX System Administration
  • SMP/E Migration
  • VM/370 Installation
  • MVS For Systems Programmers
  • Network Modeling
  • CP Internals
  • VM/370 Advanced Topics
  • MPE-II Capabilities
  • Military Data Communications
  • CMS Internals
  • SMP 4
  • Systems Programming Language

Other Information