Mailto:dlc@radix.net 10017 Battleridge Place http://www.radix.net/~dlc Gaithersburg, Maryland Cell: 1.240.498.8617 20886-1042 Skype: dlc_usa David L. Craig USA Summary * Information technologist--over thirty years of solid accomplishment * Not a shallow generalist, but a multiple specialist--what Gartner calls a versatilist * Customer-oriented--keeps the big picture in mind--knows much more than merely IT * Delivers excellence; e.g., - NASA Goddard Space Flight Center: Certificate of appreciation citing exceptional service - Group 1 Software: Wall plaque citing special recognition - AGS Information Services: Consultant of the Month (thrice) - Keane: Core competencies award for customer satisfaction * Hands-on computer administration, security, development, support, and QA * Knows: - Mainframes: z/VM, z/OS, z/VSE, zLinux - UNIX servers / workstations: AIX, HP/UX, SunOS, Solaris, GNU/Linux, others - x86 PCs: DOS, Windows, OS/2, WNT, XP, GNU/Linux, SCO - Data communications networks: TCP/IP, SNA, BISYNC, X.25, ASYNC * Creative, flexible, energetic, razor-sharp, self-motivated, and ethical Relevant Experience (Skills Overview) System / * Mainframes to PCs (z/OS, z/VSE, z/VM, UNIX, GNU/Linux, Microsoft, Cisco) Network * Networks (TCP/IP, SNA, X.25, BISYNC, ASYNC) Administration * Determined causes of operating / performance / security issues and what to do about them, including around three dozen severity 1 events that cost clients 5-6 figures per minute and altogether required about two hours to resolve * Interfaced with hardware and software vendor technicians--installed and maintained equipment, machines, wiring, operating systems, and programs Software * Applications programs, device drivers, system level (kernel) routines, Development commercial program products (including privileged / authorized code) * Assembler, MASM, REXX, C, COBOL, shell scripts, VSAM, VTAM, TCP/IP, more * Mainframes to PCs (z/OS, z/VSE, z/VM, zLinux, MS-DOS, Windows, OS/2, WNT) * Created external and internal designs by analyzing needs and requirements * Packaged (aka build and integration) program products using tools including SMP/E, tar / gzip, and InstallShield 3 and 5 Quality * Conducted tests and participated in all roles of formal inspections of Assurance products, services, and processes in conformance to IBM Systems Institute guidelines * Improved throughput or corrected inadequacies by identifying pertinent metrics of system / program performance, then performing analysis / reconfiguration iterations * Streamlined testing processes by developing automata to drive test case execution and evaluation Support / * Effectively conveyed information and fostered cooperation conversing with Consulting / and actively listening to clients, customers, peers, subordinates, and Teaching superiors * Successfully transferred knowledge via product documentation, presentations, tutorials, formal classes, seminars, and large scale RFP issues and responses * Skilled in BookMaster, nroff, Word Perfect, Office, Project Workbench, more * Maintained awareness of trends and emerging technologies in the IT industry to stay current and to grasp their implications for client businesses; e.g., began advocating GNU/Linux for personal and client benefit in 1993 Professional Experience (clients of employer are bulleted) Panzer Solutions LLC (2011): Mainframe Consultant: - New York Life Insurance Company (2011) - Senior Systems Programmer (MVS/OE, SSH) IBM GTS (2010-2011) CLAS Level 2 Support (z/VM, z/OS, REXX) Realistic Computing, Inc. (2006-2009): Member of the Technical Staff: - City of Baltimore--MOIT (2006-2009) - IBM Systems Programmer (z/VM, z/VSE, CICS) America Online (2000-2001) Senior Systems Analyst (HP/UX, C, Perl) Keane/AGS Information Services (1990-2000): Senior Consultant: - Verizon (1999) - Mainframe Developer (MVS, COBOL, IMS, DB2) - Group 1 Software (1993-1999) - Platform Specialist/UNIX Administrator - IBM FSD (1992-1993) - SSA OCD Developer (OS/2 device driver) - National Geographic Society (1992) - Networking Architecture Consultant - IBM FSD / AT&T (1992) - Member of the SBIS RFP Response Team - NASDAQ Stock Market (1991-1992) - Network RFI / RFP Support Specialist - National Security Agency (1992) - X Windows Developer (HP 9000 HP/UX, C) - IBM ASD (1990-1991) - Build and Integration Specialist (MVS) ARINC Research (1989-1990) Principal Analyst (UNIX, C, TCP/IP) Computer Associates, International (1988-1989) Senior Product Engineer (CA-FastDASD) Network Solutions (1984-1988) Lead Software Engineer (DDN/MVS) Computer Sciences Corp. (1983-1984): Computer Scientist: - NASA Goddard Space Flight Center (1983-1984) - Senior Systems Programmer (VM, Networking) COMNET (1982-1983) Senior Systems Programmer/Developer (ALPHA) Johnson Systems (1980-1982) Software Developer (JARS, ALARM, APEX) Fairchild Industries (1979-1980) Senior Systems Programmer (VM, VS1, MVT) General Electric Information Services (1978-1979) Systems Analyst (MVS Maintenance Specialist) COMNET (1977-1978) Systems Programmer/Developer (MVT, ALPHA) Binary Associates (1977): Partner: - Sun Life Insurance (1977) - Administrator/Developer (HP 3000 MPE-II, SPL) Planning Research Corp. (1975-1977): Member of the Technical Staff: - NASA Goddard Space Flight Center (1976-1977) - Systems Programmer (MVT/HASP/TSO, ALC) - PRC Computer Center (1976) - Technical Support (MVT/TSO, ALC, COBOL) - Marriott (1975-1976) - Senior Programmer (MVT/HASP/TSO, ALC) Computer Data Systems, Inc. (1974-1975): Member of the Technical Staff: - National Credit Union Administration (1974-1975) - Programmer (MVT/HASP, COBOL, ALC) - U.S. Census Bureau (1974) - Programmer (DOS/VSE/POWER, ALC) PRC Computer Center (1972-1974) Operator/Shift Supervisor (MVT/HASP/RJE/TSO) Technical Education Computer Learning Center Technical Diploma with Honors (4.0) Mainframe Programming Montgomery College "Introduction To Microprocessors" (4.0) Electrical Engineering Learning Tree "Perl Workshop" (tested for credit) Computer Programming Non-credit vendor classes (IBM, Amdahl, HP, Learning Tree, CACI, AFCEA) - UNIX System Administration - Network Modeling - Military Data Communications - SMP/E Migration - CP Internals - CMS Internals - VM/370 Installation - VM/370 Advanced Topics - SMP 4 - MVS For Systems Programmers - MPE-II Capabilities - Systems Programming Language Other Information * Participated in the IBM user group, SHARE, as a member of the VM Group, including briefly chairing the Passthru Committee * Active in VMSHARE and subsequent mainframe mailing lists / websites * Attended and sometimes helped run HILLGANG off and on since the mid-70s * Held DISCO Secret clearance that lapsed in 1988--should be clearable for TS with Poly